Privacy Policy

FESPA UK Association abides by the following Cookie Policy.

PRIVACY STATEMENT

FESPA UK Association (FESPA UK) is a UK Association for the printing community.

This Privacy Statement explains the types of personal data we collect, how we use that information, who we share it with, how we protect that information and your rights in relation to your personal data.

By accessing and browsing our website, you confirm that you agree to this Policy Statement. If you have any requests concerning your personal data or any queries with regard to these practices, please contact info@fespauk.com.

ABOUT US

FESPA UK, as a data controller, is committed to protecting your personal information. Our principal place of business is at FESPA UK Association, Innovation Way, Barnsley, South Yorkshire, S75 1JL, UK. More information about FESPA UK can be found at www.fespauk.com. Our principal contact is Suzi Wilkinson.

INFORMATION WE COLLECT

When you visit and browse our websites directly or via email hyperlinks (including when you complete an enquiry or web sign up form) or when you speak to us by telephone or email, you may give us personal information about yourself. We also collect information about the transactions you undertake through this site (See Payments). We collect information to process registrations to events managed by us and membership applications. We collect additional information about your visit to our website using cookies (See Use of Cookies).

The information you give us may include the following: your name, postal address, email address, IP address, phone number, mobile number, dietary requirements and information about your role and company profile such as job title, job function and seniority, company name.

HOW WE USE THE INFORMATION WE COLLECT

Why we use your personal data How do we use personal data for this purpose? What is the legal basis for processing your personal data?
Provide you with FESPA UK products and services To carry out our obligations under a contract with you, for example where you have purchased membership of our association. We process your personal data to deliver our contractual obligations to you.
Personalise our products and services To deliver an event that meets your requirements and expectations, for example, ensuring you receive information on features at the event that are relevant to you and your business. It is in our legitimate business interest to meet your needs and give you the best customer experience we can.
Manage your enquiries and offer customer services and support To contact you via your preferred channel (such as email, phone or mail) to provide further information related to your enquiry, for example, visiting or speaking at our event. We may also contact you by similar channels to respond to your request for help or support. It is in our legitimate business interest to fulfil your enquiry request so that you can receive information relevant to your enquiry or request for help and support.
Manage your registration to our exhibitions or conferences To contact you by email to confirm we have received your registration and send you your badge or confirmation for entry. It is in our legitimate business interest to send you your badge by email in advance of the event and ensure that we can communicate details of any features that may be relevant to you including transport and accommodation.
Administer orders relating to third party suppliers To carry out necessary administration to provide our suppliers with information to complete your obligations such as health and safety forms and venue regulations regarding stand build. We may share your personal data with these third party companies for this purpose. Please contact us to opt out at any time. Sharing personal information such as name, address, company name, email and phone of the exhibiting company is fulfilling a contractual and legal obligation. Contractors who offer additional services may contact you to offer your relevant services. It is in our legitimate business interest to share your personal data so that you can benefit from these services if required.
Administer membership and subscription records To carry out necessary administration to provide you with information and benefits in line with your membership and subscriptions such as sending you the monthly Update newsletter by email or fulfilling FESPA UK membership. It is in our legitimate business interest to fulfil the nature of your subscription or membership, and to talk to you about renewing or updating details of the services that we may provide to you.
Provide you with information of our products and services To keep you informed of other FESPA UK products and services that may be of interest to you. This will be in accordance with any preferences that you may have indicated when you completed a registration form or other data capture form. Please contact us to opt out at any time. It is in our legitimate business interest to keep you up to date with future events that you wish to attend based on your previous registration or attendance at our events or other services such newsletters.
Carry out aggregated and anonymised research about engagement with our events, products and services To understand customer requirements and expectations, and to continuously improve the products and services that we offer. It is in our legitimate business interest to meet your needs and give you the best customer experience we can.

VIDEOGRAPHY AND PHOTOGRAPHY

We use personal data captured during video footage at our events to promote its products and services as follows:

  • On our YouTube channel
  • On event websites, to deliver highlights of our activities to our wider community
  • Circulated to Press and other media organisations for publication, transmission or broadcast

By taking part in the interview, you agree to how FESPA UK will use your personal data. In this instance personal data means your imagery on film which also includes your interview which will be attributed to you - name, job title, company name.

Signage will also indicate that general filming and photography will be taking place at our events. We do not obtain consent for this. However, if an individual or organisation asks us to not to include them in the shot, due to a concern about privacy, we should normally do so, unless it is editorially justified to continue.

You can update your preferences at any time by sending your request to info@fespauk.com.

USE OF COOKIES

We use cookies to gather information about your visit to our website and to keep track of your preferences and browsing patterns, building up a demographic profile. This helps us to improve our websites including features, content and functionality. Most browsers will allow you to turn off cookies. For more information on how to do this and to see which cookies we use, please see our Cookie Policy.

FESPA ASSOCIATIONS & FESPA LIMITED

FESPA UK is part of a global federation of national associations for the screen printing, digital printing and textile printing community. FESPA Associations operate on a membership basis and provide their members with

  • technical support
  • forums
  • networking opportunities
  • access to training resources
  • discounted access to local and regional events.

From time to time we would like to be able to pass your information to the governing body of the associations (FESPA Limited). We will only do this when you opt in to receive communications from them through

  • our registration forms
  • the FESPA Print Census

Please refer to the Privacy Statement of FESPA Limited for further details on how they collect and process personal data.

You may ask us at any point not to share your information with FESPA Limited for this purpose, by contacting info@fespauk.com

THIRD PARTY SERVICES

FESPA UK uses third party services to help maintain the security and performance of FESPA UK websites. To deliver this service, it processes the IP addresses of visitors to FESPA UK websites. We do not store credit card details.

We also use third party services and systems to provide some functions on our own websites, and marketing functions. These include social media platforms, web analytics services, event registration services and exhibition catalogue publishers. When using their systems, their standard privacy terms apply.

We do not share personal data with any other third parties for any other purpose except as required to do so by government bodies and law enforcement agencies. In the future, we may share your personal data with partners and sponsors and we will always ask for your consent to do so. You can withdraw this consent at any time by contacting info@fespauk.com.

OTHER WEBSITES

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Statement. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy statement, which may differ from ours.

PAYMENTS

We do not store credit card details on our servers and all transactions are processed through a gateway provider (PayPal).

FESPA UK cannot be held responsible for any external events outside of our control which may prevent you from attending a FESPA UK Event. Paid-for registrations are non-refundable and non-transferable.

For payment enquiries please contact carol.swift@fespauk.com or write to Carol Swift at our principal address.

SUBJECT ACCESS REQUESTS

You have the right to see what personal data we hold about you. We aim to provide you with all a file of all the information we hold on you within 30 days. We may not be able to provide you with information we hold about you if it would unreasonably affect the privacy of another individual or if by giving you access it poses a serious threat to another individual). To obtain a copy of the personal information we hold about you, please email info@fespauk.com or write to us at our principal place of business.

UPDATING OR CORRECTING YOUR PERSONAL DATA

When you receive a marketing email from FESPA UK, you can update your personal details and contact preferences using forms at the footer of the message and following the instructions. This is specific to FESPA UK events, communication channels such as email, phone and mail, and other products and services such as our newsletter. These changes are made directly into our systems. In most cases, these updates are immediate. On some occasions, this may take a little longer, so we aim to process all changes within 30 days of notification.

Outside of these emails, if at any point you would like us to stop processing your data for direct marketing purposes, please contact info@fespauk.com or write to us at our principal place of business. We will remove you from all future direct marketing communications and add you to suppression lists to ensure that your personal data is not used for this purpose.

DATA RETENTION

We may retain the personal data you provide us for as long as is needed to provide your products and services as listed in this policy. Once the retention period has expired, according to our retention schedule, it will be deleted from the server using appropriate deletion routines to ensure that the information cannot be recovered.

Data may persist in copies made for back up and business continuity purposes for additional times, including information required for regulatory and legal compliance.

TRANSFERRING YOUR PERSONAL DATA

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation (including GDPR). By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

CHANGES TO OUR PRIVACY STATEMENT

We keep our privacy statement under regular review and reserve the right to make changes at any time. We will place any updates on this webpage.